List Price: $84.99
Sale Price: $56.00
Today's Bonus: 34% Off
I purchased one of these about 6 months ago on a closeout sale from a local Fortunoffs store. It was good at first, with the exception that there is a lot of glare from the sides because the LED's are not recessed far enough. Other than that it ran cool and provided ample light for my needs. The length of the goose neck was not a problem and it supported the head well at a variety of angles without sagging. The problem is that it lasted less than 100 hours. The LED's began failing one row of 4 at a time till now only 1 LED flickers when you turn it on, the remaining 19 are off. Just before posting this review, I sent an e-mail to Adesso to see what they can do about it. Had it not failed, I would have given it 4 stars (I deduct 1 star for the side glare problem).
Here is the follow up:
This is a follow up to the review I wrote a few days ago. I just spoke to Kavita Bora, who is a customer service manager for Adesso, Inc. about my "eternity" lamp lasting less than 100 hours. Her response was that they offer no warranty on their items to the end user at all. There is no warranty registration card that comes with the item for this reason. She admitted that they often receive defective merchandise from their manufacturer in China and they only do returns to the retailers they do business with. The customers only recourse is through the retailer they purchaed the item from, the manufacturer, Adesso, Inc. will not stand behind the product at all. I cannot recommend anyone buy this product, or any other Adesso, Inc. product for this reason. I would like to lower my rating from 2 stars to 1 star, but I can't figure out how to do that.
Click Here For Most Helpful Customer Reviews >>
I have to agree with the previous review. This was a great lamp for the first month that I had it. However, a single row of LEDs has begun to flicker and after reading the previous review, I am aware of what is to come. I cannot recommend this for anyone, especially for this price!Best Deals for Adesso Eternity Gooseneck Desk Lamp, Satin Steel
An attractive and functional lamp that I bought on sale from Levenger dot com. Within a few months, unfortunately, the LEDs began to fail one by one. Then the diffuser fell out of the fixture. In sum, a sleek design that could (and should) have been better than it is. Appears to simply be an example of surprisingly poor execution. Avoid.Honest reviews on Adesso Eternity Gooseneck Desk Lamp, Satin Steel
If you have need of light in a focused area that won't disturb those around you, this is it. I didn't realize that limitation when I purchased it. If you need more light than that, get one of their gooseneck floorlamps I also have that and love it.Find helpful customer reviews and review ratings for Adesso Eternity Gooseneck Desk Lamp, Satin Steel
Another unhappy user. Really like the lamp, but the rows of LED's started to flicker after a few months, and now 50% of them have stopped working and the remaining ones flicker so much that impossible to use for reading. Seller says bulbs are not covered by warranty which may be fine for an ordinary lamp but ridiculous for an LED lamp as no easy way to replace them!!!Avoid unless you want to pay $10/month for a reading light which is what I calculated mine ended up costing me.
No comments:
Post a Comment